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GDPR Compliance

Last updated: January 22, 2025

1. Introduction

Balkanza LLC is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains your rights and how we comply with GDPR requirements.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you explicitly agree to our processing activities
  • Contract Performance: To provide our dating services
  • Legitimate Interest: To improve our service and ensure safety
  • Legal Obligation: To comply with applicable laws

3. Your GDPR Rights

Right of Access (Article 15)

You have the right to know what personal data we hold about you and how we use it.

Right to Rectification (Article 16)

You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure (Article 17)

You can request that we delete your personal data under certain circumstances.

Right to Restrict Processing (Article 18)

You can ask us to limit how we use your personal data.

Right to Data Portability (Article 20)

You can request a copy of your data in a structured, machine-readable format.

Right to Object (Article 21)

You can object to certain types of processing, including direct marketing.

Rights Related to Automated Decision Making (Article 22)

You have rights regarding automated decision-making and profiling.

4. How to Exercise Your Rights

To exercise any of your GDPR rights:

  • Contact us at [email protected] with your request
  • Use the privacy controls in your account settings
  • Provide sufficient information to verify your identity
  • We will respond within 30 days of receiving your request

5. Data Protection Officer

For GDPR-related inquiries, you can contact our Data Protection Officer at [email protected]. We take privacy seriously and will address your concerns promptly.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we remove your personal data within 30 days, except where we have a legal obligation to retain it.

7. International Transfers

As a US-based company (Missouri), we may transfer your data internationally. We ensure appropriate safeguards are in place to protect your data during such transfers, in compliance with GDPR requirements.

8. Complaints

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with your local supervisory authority. However, we encourage you to contact us first so we can try to resolve your concerns directly.

9. Contact Information

For GDPR-related inquiries:

Email: [email protected]

Company: Balkanza LLC

Location: Missouri, USA